MS Department Store
Last Updated: 28 February 2026
Welcome to MS Department Store. These Terms and Conditions govern your use of our store, products, and services. By purchasing from or using our services, you agree to comply with these Terms and Conditions.
MS Department Store operates as a retail business offering consumer goods including but not limited to household items, electronics, clothing, groceries, and accessories.
These Terms apply to:
2.1 All prices are listed in OMR (Omani Rial).
2.2 Prices may change without prior notice.
2.3 We strive to ensure all product descriptions and prices are accurate; however, errors may occur. In such cases, MS Department Store reserves the right to cancel or correct orders.
2.4 Product availability is subject to stock levels.
3.1 Orders are subject to acceptance and availability.
3.2 Payment must be made in full at the time of purchase.
3.3 We accept payment methods as displayed at checkout (cash, debit/credit card, or other approved payment methods).
3.4 MS Department Store reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.
4.1 Products may be returned or exchanged within 7 days from the date of purchase unless otherwise stated.
4.2 Original receipt or proof of purchase is required.
4.3 Items must be unused, undamaged, and in original packaging.
4.4 The following items are non-returnable unless defective:
4.5 Refunds will be processed using the original payment method where possible.
5.1 Delivery timelines are estimates and may vary.
5.2 Delivery charges (if any) will be clearly stated before order confirmation.
5.3 MS Department Store is not liable for delays caused by external factors beyond our control.
6.1 Certain products may come with manufacturer warranties.
6.2 Warranty claims must follow the manufacturer’s guidelines.
6.3 MS Department Store is not responsible for misuse, improper handling, or unauthorized repairs.
7.1 Promotions are valid for a limited time only.
7.2 Offers cannot be combined unless explicitly stated.
7.3 MS Department Store reserves the right to modify or cancel promotions at any time.
Customers agree not to:
We reserve the right to refuse service to anyone violating these terms.
MS Department Store shall not be liable for:
Our total liability shall not exceed the purchase price of the product in question.
Customer information collected during purchases will be handled responsibly and used only for business purposes such as order processing and communication.
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Sultanate of Oman.
MS Department Store reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting.
MS Department Store
Ibra House, Qurum
Muscat, Oman
Phone: +968 9679 2580
Email: admin@msstoreoman.com